All returned items should be returned in their original condition and packaging, including tags, within 7 days from purchase.
Items can be returned for an exchange in size (if available) or a different item. Just for You® store credit will be given if you are unable to exchange your item, with the exception of faulty/defective items, in which case, a full cash refund would be given.
Of course, it’s fine to try an item on like you would in a shop, but please don’t actually wear it. If an item is brought to us damaged, worn or in an unsuitable condition, we won’t be able to facilitate a return.
Hygiene and our customers’ safety is super important to us, so certain items can’t be returned for exchange/refunds including:
– Underwear (panties, briefs and bras) if any tags, labels or seals have been removed or broken
– Swimwear if the hygiene seal is not intact or any labels have been broken